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General
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 The signing of
the Booking Form or receipt of cheque for deposit by the party leader
confirms the acceptance of the terms and conditions set out and shall be
binding on the person(s) booking and intending to occupy the premises (or any subsequent amendments to this list).
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This property is fully licensed for short term rental and Florida State law declares that everyone occupying the house must be listed on the booking form. This includes small children and must be adhered to.
The maximum occupation stated by Florida Law for this villa is 14 persons and this occupancy limit may not be exceeded.
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The property may not be shared, sub-let or assigned to other persons.
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Stays of 5
nights or less could incur an additional cleaning fee of £60 Sterling /
$120 USD
/ €76 Euros.
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The villa is
available for occupation from 1600 hours, local time.
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Departure time is 10.00 AM unless otherwise agreed with our management company or ourselves. Vacating after 10.00 AM may incur a charge equivalent to one day's accommodation.
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There are fire alarms situated around the entire villa. Any tampering of these alarms will result in a deduction of £30
Sterling / $60 USD
/ €38 Euros from your security bond.
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All local,
national and International telephone calls to UK and Canada are free
(premium numbers excluded).
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Wireless internet access is provided free of charge.
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All bed linen and towels excluding beach towels are provided for your needs.
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No parties of guests who are all under the age of 21 will be
accepted.
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NO PETS or ANIMALS are allowed in the villa. Exceptions are made for service animals.
Should pets or animals be found on the property a deep clean and carpet cleaning charge will be deducted from the security deposit and you may be evicted from the property. This condition is strictly enforced.
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For the comfort
of guests our home is non-smoking. You may smoke out on on the patio area,
ashtrays are provided. Failure to comply with this clause will render this booking void and our management company have the right to evict your whole party from the home.
Should any damage caused by cigarettes (including but not limited to cigarette and cigar burns) be found on any part of the property the appropriate charge would be deducted from the security deposit.
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Florida has a sub-tropical climate and some insects and small creatures are inevitable and are not a cause for complaint. Their presence is no reflection on the cleanliness of the property. The home is treated regularly as part of a pest and termite control program. It is vital that all external doors and windows are kept shut at all times, not only will this help to keep bugs from the property, but it will also enable the air conditioning unit to function more efficiently.
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Care must be taken with food that is left
uncovered. Spoiling and contaminating food left uncovered can attract
insects very quickly. Any added costs for pest control services incurred
from lack of care in this may be passed to you.
Payment
details
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 A non-refundable
deposit of £300 Sterling / $600 USD
/ €380 Euros is due within 7 days of your
initial reservation, to be sent with the completed booking form.
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On receipt of
your deposit we will bank your cheque and wait for clearance, following
which we will send out a confirmation of booking.
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Payment of the
balance is due 10 weeks prior to your arrival date. After bank clearance of your parties' final payment, an
arrival Pack will
be forwarded to you.
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A refundable
security deposit of £250 Sterling / $500 USD
/ €315 Euros must be paid with your
deposit.
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All cheques
should be made payable to "Eddie & Carol Gilmour".
Security/Breakages
Bond
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 A refundable
security deposit of £250 Sterling / $500 USD
/ €315 Euros must be paid with your
deposit.
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This security
deposit of £200 Sterling / $400 USD
/ €253 Euros will be repaid to your party by cheque, within 30 days of your departure, providing the local management
have reported no breakages and you have returned the key as requested. We
check the inventory prior to your arrival and after your departure and will
advise of any faults. These may include additional cleaning costs for
spills, stains etc. A charge of up to £25 Sterling / $50 USD
/ €31 Euros may be made where there is excessive rubbish for removal by the Management Company after your departure.
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We retain the
right to retain the security deposit (either in part or full) to cover
breakages, damage or non-return of the key. Receipts for
repairs/replacements will be provided in the unlikely event that such
retention of the security deposit is required.
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The villa
front door key must be left in its security box each time you leave the
property. The loss of the door key will result in a charge of £150 Sterling
/ $300 USD
/ €190 Euros from your
security deposit.
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You will be
provided with one key for the villa. In the situation that you lock yourself
out, you are to phone our management company immediately and they will allow
you re-entry into the house. Unfortunately you will incur a small charge (payable at that time)
for
their service depending on the call out time ($25 in office hours, $100 out
of office hours).
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The client is
held responsible for any damage or breakages that may be caused to the
property, its contents and also for any items in the inventory during your
stay. All damage and faults caused or found at the home must be reported to
our management company at the earliest opportunity.
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We reserve the
right to pursue a quest for recompense for any and all damages caused which
may exceed the value of the security deposit within 14 days of being served
notice of this.
Safety and
Security
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 Due to State
Fire Regulations under no circumstances may more than the maximum number of
persons identified on the Booking Form occupy the property.
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Children must
be supervised at ALL TIMES whilst in the pool area.
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Glass is NOT
permitted in the pool area. Plastic glasses are provided.
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Villa
Alarm - Guests must use the villa alarm at all times when the villa is
vacated. If the property is burgled and it is found that the alarm has
not been set, you could invalidate your travel insurance and lose your
security deposit to cover our insurance policy.
Swimming
Pool & Spa
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The owners and
their agents do not accept liability whatsoever for death, personal injury,
accidents, loss or damage to persons or personal effects however caused as a
result of use of the pool, spa and villa.
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It is your
responsibility to ensure that children are always supervised properly in and
around the pool and spa area.
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When
the pool is not in use, you should use the pool security fence.
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If pool heating is required there is an additional charge. The owners cannot guarantee the temperature of the pool and the spa as this will vary according to climatic conditions at the time.
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Guests are not permitted to touch the pool heater controls.
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The owner or management will not be held responsible for any electrical or mechanical failure of pool heating equipment other than a whole or partial refund of any extra fee that has been charged to heat the pool. No compensation for loss of pool heating will be paid.
Liability
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 The owners and
their agents do not accept liability whatsoever for death, personal injury,
accidents, loss or damage to persons or personal effects however caused as a
result of use of the pool, spa and villa.
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It is your
responsibility to ensure that children are always supervised properly in and
around the pool, spa and inside the villa.
Complaints or
Dissatisfaction
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In the unlikely
event of a complaint during your stay please contact the Management Company
immediately.
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If the matter
cannot be resolved, you should contact the owner, in writing, within 14 days
of the end of the rental period.
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If the problem
has not been reported, as requested to the Management Company the owner
cannot accept any responsibility.
Cancellation
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Cancellation
Notice
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Cancellation
Cost
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10 weeks plus prior to arrival date
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Loss of deposit
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| less than10 weeks prior to arrival date |
100% of the
total charge |
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 Deposit is non
refundable upon cancellation
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Failure to pay the final balance by the due date
(10 weeks prior to arrival) may result in loss of the booking and deposit. If we do not receive the payment we will
endeavor to contact the guest but if we receive no payment or communication, then unfortunately we reserve the right to cancel the booking and retain the deposit.
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If you do have a problem,
PLEASE contact us as soon as possible to discuss the matter.
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We recommend that all guests take out holiday, injury, medical and cancellation insurance cover at the time of booking.
Cancellation
by the Villa Owner or Management Company
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In the unlikely event that personal circumstances necessitate cancellation of the booking we will refund any monies paid by the party (without interest, compensation or consequential loss of any kind). However our management company will always help us by seeking to relocate your booking to a villa of a similar or superior standard.
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Force Majeure: The owners or their agents cannot accept responsibility, be responsible or be liable in respect of damage or changes caused by Force Majeure, e.g. strikes, floods, closure of airports, weather conditions or other events beyond our control.
Barbecue
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We have provided an electric grill for your use. It is free to use as long as you follow the following guidelines
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For safety reasons, the grill must be used at least 3 meters away from the pool screen.
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All spills must be cleaned up. Food left on the floor quickly attracts insects.
Any added costs for pest control services incurred
from lack of care in this may be passed to you.
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The grill is not self cleaning so you will have to clean it after each use.
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If
the grill is found to be dirty after your departure, there will be a $50
cleaning fee deducted from your security deposit.
Construction
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Our home is in a new residential area and from time to time there may be construction work occurring.
All the properties on our street are complete but work could be happening a few minutes
further into the development. We will endeavor whenever possible to inform you of such work, however, we cannot accept liability for unforeseen works.
Disclaimer
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 LIABILITY
– The property is privately owned and neither the owners nor the
management personnel accept any responsibility whatsoever for personal
injury, accidents or loss or damage to personal effects, however caused.
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The
owners and their agents reserve the right of entry at any time (includes
such workers as pool
maintenance, gardeners etc.).
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Whilst
all information supplied in the brochure and website is deemed to be correct to the best
of our knowledge, it is understood that the information supplied is for
guidance purposes only and does not form any part of the contract.
Law
We
want our house to remain as clean and tidy for each and every visitor, so
please respect our home
and treat it with the care it deserves.
If
you wish to discuss any of these terms and conditions,
please telephone
the owners in the UK - Carol &
Eddie Gilmour
on 01292 440401
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